Last updated: September 29, 2026
This Privacy Policy explains how Bay Area Hot Tub Boat (“we,” “us,” or “our”) collects, uses, and shares information when you visit bayareahottubboat.com, contact us through this website, or subscribe to our newsletter. It applies only to this website. Bookings, gift certificates, scheduling, waivers, and payments are handled by Xola, which is covered separately below.
Information We Collect
Information You Give Us
If you use our contact form or email us, we collect the information you provide, such as your name, email address, phone number, and the contents of your message. If you subscribe to our newsletter, we collect your email address, first name, last name, and birthday.
Information Collected Automatically
When you visit this website, our analytics tools may automatically collect information about your device and your activity on the site. This can include your IP address, browser type, device type, the pages you view, how long you stay, the website you came from, and your approximate location. This information is collected using cookies and similar technologies.
How We Use Your Information
- To respond to your questions and requests
- To send you our newsletter and other marketing emails if you have subscribed
- To understand how visitors use our website so we can improve it
- To monitor how our website appears in search results
- To protect our website and prevent misuse
Third-Party Services
Xola (Bookings, Gift Certificates, Waivers, and Payments)
Tour bookings, gift certificate purchases, scheduling, waivers, and payments are handled through Xola. When you book, buy a gift certificate, or sign a waiver, you provide your information, including payment details where applicable, directly to Xola. Payments are processed by Xola, not on this website. Xola’s use of your information is governed by the Xola Privacy Policy.
Mailchimp (Newsletter)
Our newsletter signup is provided by Mailchimp. When you subscribe, the information you enter is sent to Mailchimp, which stores it and sends our emails on our behalf. Mailchimp may also collect information about how you interact with our emails, such as whether you open them or click links. You can unsubscribe at any time using the link at the bottom of any newsletter, or by emailing us. Mailchimp’s use of your information is described in the Mailchimp Privacy Statement.
Google Analytics
We use Google Analytics to learn how visitors find and use our website. Google Analytics uses cookies to collect information such as pages visited and time spent on the site. You can learn how Google handles this data in the Google Privacy Policy. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
Google Search Console
We use Google Search Console to monitor how our website performs in Google search results. It provides us with aggregate search data and does not collect personal information from website visitors.
How We Share Information
We do not sell your personal information. We share information only in these situations:
- With the service providers described above (Xola, Mailchimp, and Google) in the ways described in this policy
- When needed to respond to your request or complete a booking you have made
- When required by law, legal process, or to protect our rights and safety
Cookies and Your Choices
Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how some parts of the website work. You can opt out of Google Analytics using the link in the Third-Party Services section above. You can stop receiving our newsletter at any time by using the unsubscribe link in any email.
Your California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share
- Request a copy of the personal information we have about you
- Request that we correct inaccurate personal information
- Request that we delete your personal information, subject to legal exceptions
- Not be treated differently for exercising any of these rights
To make a request, email us at info@bayareahottubboat.com. We may need to verify your identity before completing a request.
Do Not Track
Some browsers send a “Do Not Track” signal. Our website does not currently respond to Do Not Track signals.
Security
We take reasonable steps to protect the information we collect through this website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.
Contact Us
For questions about this Privacy Policy or to make a privacy request, contact us:
Bay Area Hot Tub Boat1070 Marina Village Pkwy
Alameda, CA 94501
Email: info@bayareahottubboat.com